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Hardware flag — spoofer first or appeal first?

Support

Not asking for miracles — just the sequence people used when the portal marked HWID and not account.

2 comments Open support

Comments 2

Developer and community replies
A
u/Atreia_Dev Developer · 5d ago · 36 points

Read the spoofer product page and portal cleaner steps in order before you launch the game client again. HWID tools change how the machine fingerprint looks; they do not replace account-level appeals. UGC recovery is a separate product if you need appeal paperwork.

B
u/BalaurHunter · 4d ago · 14 points

Cleaner steps first, then spoofer verify, then fresh config test on a new character slot.

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